Basic Information
Experience across small enterprises, large conglomerates and government agencies, from strategic planning to technology consultation.
Avaiden System Sdn Bhd · Security Integrator & AI Vision Developer
We Turn Cameras, Data & Workflows into Decisive Action
Avaiden is both a security systems integrator and an AI vision developer. We design, install and maintain CCTV, access control, ELV and network infrastructure across Malaysia, then build AI on top of it that detects, counts and alerts in real time. Your team acts on what your cameras see instead of just recording it.
- AI Video Analytics
- CCTV & Cloud CCTV
- Access Control & ELV
- Network & Fibre Cabling
5+Years of professional system integration
AIVideo analytics on your existing cameras
LiveA real person answers every support call
MYServing clients across Malaysia
About Avaiden
One Integrator, From Survey to Support
Avaiden System Sdn Bhd offers specialist technical services and solutions to business, industry, government and consumers across Malaysia. Our specialist division designs, sells, installs and maintains intruder alarms, access control, CCTV video surveillance and intercom solutions.
Every solution is built on our own designs and world-class products, then professionally integrated with the rest of your premises — data communications cabling, structured cabling, IP networks, Internet infrastructure and building management systems.
Our core team has worked with and for organisations ranging from small enterprises to large conglomerates and local government agencies, covering strategic planning and technology consultation as well as hands-on deployment.
Professional Services
Consultancy, advisory and deployment for many clients. Some client names are withheld for confidentiality.
Superior Support
We link customer, company and product. We don't just sell products; we deliver a service that keeps your workflow running smoothly.
Why Choose Us
Four Promises We Keep on Every Job
01
High-Touch Communication
Our goal is to answer every call with a live person, not an automated menu. If you reach our voicemail, it becomes a ticket on our service board immediately and you will get a call back.
02
Committed to Quality
World-class products, clean installation and proper integration with your existing infrastructure, without compromising on safety or quality.
03
We Solve Business Problems
We start from what your operation needs, then tailor the construction, operational and management processes for each individual project.
04
A Wide Spectrum of Skills
Security, ELV, cabling, telecoms and cloud under one roof, so there's one accountable team from design to maintenance.
AI Video Analytics
IndepthX Vision AI: The Intelligence Inside Your Cameras
IndepthX Vision AI brings language models, computer vision and deployment intelligence together in one edge AI engine that runs on your premises. Video is analysed on-site, results come back in milliseconds, and raw footage and biometric data never leave your network. Your video analytics stay fully behind your own firewall.
Large Language Model Intelligence
IndepthX Vision AI lets your team talk to its security and operations data in everyday language. Get answers, summaries, reports and flagged anomalies without building queries or clicking through dashboards.
- Ask in plain language.
Type a question such as "How many after-hours entries at Gate 2 this week?" or "Which cameras went offline yesterday?" and get a clear, structured answer. - Reports written for you.
Produce incident summaries, audit trails and compliance documents straight from verified camera and access data. - Anomalies with context.
Alerts explain what is unusual and why it matters, so your team knows what to do next in real time. - Runs on-premise.
The language model can run on your own hardware, so identity and security data are never sent to outside APIs.
IndepthX Vision: Computer Vision on the Cameras You Already Have
At the heart of IndepthX Vision, computer vision models analyse live CCTV feeds on-site to verify identity, capture presence and detect safety incidents as they happen. It runs on your existing cameras, with no new hardware to buy.
- Privacy-first identity verification.
People are enrolled only with their consent, and face templates are stored encrypted. A face is shown only when an exception is approved, so there is never an open gallery for anyone to scroll through. - Use the cameras you own.
Supports Hikvision, Axis, Dahua, Honeywell, CP Plus and standard IP cameras, so you keep your existing investment. - Suitable for government projects.
Runs on NDAA-compliant camera estates, and the software contains no NDAA-covered components, ready for government and grant-funded sites. - Classroom insight, not surveillance.
For schools and universities: participation and interaction trends at class level only, with no emotion or attention scoring of individual students.
Deployment Intelligence: Infrastructure That Watches Itself
IndepthX includes a deployment layer that keeps video analytics running reliably, whether you run a single office or many locations. It scales as you add cameras and sites, and keeps working when the connection doesn't.
- Edge analytics engine.
AI runs locally on-site: ONVIF CCTV stream analysis, licence plate and face recognition, and industrial IoT (SCADA) telemetry, with no dependence on outside bandwidth. - Built to ride out outages.
Attendance, access control and safety detection keep running if the Internet goes down. - Manage every site from one place.
Roll out policies, watchlist updates and configuration changes across all your locations from a single dashboard, in a hybrid cloud or fully on-premise setup. - Self-monitoring & automatic recovery.
Node health, containers, drivers and hardware temperatures are tracked continuously. When a stream drops, memory runs away on a GPU or a service crashes, the system restarts it, moves live streams to a backup node, or raises a hardware alert for your IT team.
How We Work
Survey, Design, Install, Maintain
-
Survey & Consult
Site visit and requirements review
-
Design
Tailored layout and bill of materials
-
Install & Integrate
Cabling, setup and system integration
-
Maintain & Support
Ongoing care with a live person on call
Solutions
Surveillance That Goes Beyond Recording
Vision CCTV
IndepthX Vision: A Modern Platform for Cloud & On-Premise Video Surveillance
- Cloud or on-premise, your choice. Run analytics in the cloud, on your own servers, or both, without extra gateway hardware.
- Plug-and-play camera support. Choose from a wide range of camera brands with premium integration and no complex network configuration.
- Up and running in minutes. Use the mobile apps to install the latest firmware and configure cameras for the cloud.
▶Video coming soon
● AI LIVE
PPE Compliance Detection
Checks that workers wear helmets, vests and other required safety gear, and alerts the moment someone enters a zone without it.
▶Video coming soon
● AI LIVE
ANPR / Licence Plate Recognition
Reads number plates at gates, car parks and restricted zones for automated entry and a searchable vehicle log, day or night.
▶Video coming soon
● AI LIVE
Footfall Tracking
Counts visitors and maps traffic, dwell time and queues, helping you plan staffing, layout and promotions.
▶Video coming soon
● AI LIVE
Body Behaviour Detection
Recognises what people are doing, not just where they are: cleaning routines completed, falls, fights, loitering or running, with the right team alerted automatically.
▶Video coming soon
● AI LIVE
Fire & Smoke Detection
Spots flames and smoke on camera within seconds, often before ceiling detectors trigger, and alerts your team with the exact location so they can respond fast.
▶Video coming soon
● AI LIVE
Object Counting
Automatically counts people, vehicles, products or parcels as they pass a line or fill a zone, giving you accurate totals in real time without manual tallying.
Thermal Solution
Proactive and Predictive Maintenance with Thermal Imaging
Thermal cameras show what the eye can't: the invisible heat radiated by every object, in any lighting. Instead of sending thermographers to substations for scheduled surveys, you monitor equipment continuously and catch problems early.
- Works in low light and total darkness
- Not affected by visual limitations such as camouflaging foliage
- Fewer false alarms than conventional video analytics
Safe City Solution
Collaborative Public Safety, Powered by ICT
Rapid urbanisation puts pressure on city infrastructure and safety. Avaiden partners with security specialists to deliver public safety solutions with converged command and visualised dispatching, cutting emergency response times.
Cloud platforms and intelligent analytics work together to make law enforcement more effective and efficient, and keep public spaces safe.
Current & Recent Projects
Trusted on Sites Where Downtime Isn't an Option
For every project we tailor the construction, operational and management systems, and use enterprise-scale management to pass cost savings on to clients without compromising safety or quality.
Petronas POC
CCTV, public address, door access, intercom, PABX and backbone structured cabling.
CCTVPADoor AccessIntercomPABX
KLCC — Power Substation
CCTV, public address, door access, PABX and backbone structured cabling.
CCTVPADoor AccessPABX
AikBee — Unio Residence
CCTV, public address, Smart TV and backbone structured cabling.
CCTVPASmart TV
Fraser & Neave — Chill Plantation
CCTV and backbone structured cabling.
CCTVCabling
Konica Minolta
Network and storage infrastructure system.
NetworkStorage
ON Semiconductor
Public address and structured cabling for the fire alarm system.
PAFire Alarm Cabling
FAQ
Frequently Asked Questions
Which areas do you serve?
We serve business, industry, government and consumer clients across Malaysia.
Do I need an on-site server or gateway for Cloud CCTV?
No. Avaiden Cloud connects supported cameras directly to the cloud, so you don't need redundant on-site hardware gateways. Setup is done through the mobile app.
Can you integrate with our existing network and building systems?
Yes. We integrate security and ELV systems with data communications cabling, structured cabling, IP networks, Internet infrastructure and building management systems.
Do you provide maintenance after installation?
Yes. We provide consultation, site surveys, design, operation and ongoing maintenance for engineered projects.
What happens if I call and nobody picks up?
We aim to answer every call with a live person. If you reach voicemail, your message becomes a ticket on our service board immediately and we will call you back.
Ready to Secure and Connect Your Premises?
Tell us about your site. Our engineers will recommend the right mix of surveillance, access control, ELV and cabling.
Contact
Talk to the Right Team
Sales Department
Quotations, new projects and product enquiries.
📞 +6012 338 1490 ✉️ info@avaidensystem.comTechnical Department
Support, maintenance and service requests.
📞 +6016 660 1480 ✉️ technical@avaidensystem.com
Visit Our Office
Jalan SS 17/1A, 47500 Subang Jaya,
Selangor, Malaysia
Avaiden System Sdn Bhd
Wisma Dicor, Suite 11A-1,Jalan SS 17/1A, 47500 Subang Jaya,
Selangor, Malaysia